How to resolve the domain is redirecting to cgi-sys/suspendedpage.cgi issue

Issue :-

• The domain “testdomain.com” was already hosted on the server and was suspended state.
• The domain is recreated on the server after terminating the account from the server.
• While accessing the domain testdomain.com, it is redirected to http://testdomain.com/cgi-sys/suspendedpage.cgi
• Tried to access the domain after clear  browser cache and history from different machines and network, but issue is still persisting.

Solution :-

This issue might be due to the default Apache page issue.

To resolve the issue, you will need to restart the Apache service by running the following command:

/scripts/restartsrv_httpd

FYI :- Either you should have root access or you will need to contact your Hosting support team

As per this situation, the domain is now displaying a 403/forbidden error, but that’s because there is no valid index file or contents within the Document root (ie, public_html directory) of the domain at this time. Once the domain has a valid index file or contents, you should be able to view the domain.

Hope this will help you to solve the issue 🙂