How to resolve the domain is redirecting to cgi-sys/suspendedpage.cgi issue

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Issue :-

  • The domain “” was already hosted on the server and was suspended state.
  • The domain is recreated on the server after terminating the account from the server.
  • While accessing the domain, it is redirected to
  • Tried to access the domain after clear  browser cache and history from different machines and network, but issue is still persisting.

Solution :-

This issue might be due to the default Apache page issue.

To resolve the issue, you will need to restart the Apache service by running the following command:


FYI :- Either you should have root access or you will need to contact your Hosting support team

As per this situation, the domain is now displaying a 403/forbidden error, but that’s because there is no valid index file or contents within the Document root (ie, public_html directory) of the domain at this time. Once the domain has a valid index file or contents, you should be able to view the domain.

Hope this will help you to solve the issue 🙂


Mohammed Noufal

I'm Mohammed Noufal, working as Server Admin for the last 10 years.  In my day-to-day life, l had to face different problems related to Web-hosting. On my website, you can find solutions for different Web-hosting-related problems. Sometimes, I spent hours searching/googling to find a solution. This inspired me to start a website that gives solutions to different Webhosting problems. This website includes basic Linux and windows commands, and different control panels like cPanel, Plesk, DirectAdmin, Webmin & so on. You can find solutions and or suggestions for different Web-hosting related problems from here. Hence I would like to say Errorlogz is your server protector.  I will be glad if Logdetect can help any one of the Server admins to find a solution to his problem.

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