The cPanel file upload issue

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If you have received below error while uploading file via File Manager from your cPanel

C:\\\\fakepath\\\\test.jpeg: unknown Bytes complete FAILED! :Upload canceled: VIRUS DETECTED! (Access denied. ERROR)

This error will occur when ClamAV was not installed from WHM & was installed manually OR when /var/clamd directory is remaining after uninstalling ClamAV.


  • Login to WHM
  • Click on “Manage Plugins”
  • Click on “Install clamAV for cPanel”

The clamAV installation will take some time to complete. You will see a successful message about the installation once the plugin is successfully installed.

That’s it 🙂 Issue fixed 😉


Mohammed Noufal

I'm Mohammed Noufal, working as Server Admin for the last 10 years.  In my day-to-day life, l had to face different problems related to Web-hosting. On my website, you can find solutions for different Web-hosting-related problems. Sometimes, I spent hours searching/googling to find a solution. This inspired me to start a website that gives solutions to different Webhosting problems. This website includes basic Linux and windows commands, and different control panels like cPanel, Plesk, DirectAdmin, Webmin & so on. You can find solutions and or suggestions for different Web-hosting related problems from here. Hence I would like to say Errorlogz is your server protector.  I will be glad if Logdetect can help any one of the Server admins to find a solution to his problem.

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